Author of The Transformative Flow
Refund & Cancellation Policy
Last updated: December 2025
Digital Products
Due to the nature of digital products, all sales are final unless otherwise stated at purchase.
Events
Event tickets may be refundable or transferable depending on the event terms listed at registration.
Subscriptions
Subscriptions can be canceled according to the terms provided at signup. Access continues until the end of the billing period unless otherwise stated.
For refund requests or questions, use contact form.
Carolyn Bentley Wells generally adheres to a strict no-refund policy for all digital products. This approach is taken due to the immediate and permanent nature of digital delivery, making it impossible to "return" the product once accessed or downloaded. Exceptions are rare and will be explicitly communicated at the point of sale.
The finality of digital product sales ensures the integrity of our offerings and protects against misuse. Customers are encouraged to review product descriptions, samples, and any trial periods carefully before making a purchase to ensure it meets their needs and expectations.
The refundability and transferability of event tickets offered by Carolyn Bentley Wells are determined on a per-event basis. Specific terms and conditions for each event will be clearly outlined at the time of ticket purchase.
Customers should carefully read the details associated with their specific event ticket purchase. Some events may allow for refunds up to a certain date, while others might permit ticket transfers to another individual. It is the customer's responsibility to be aware of and adhere to these event-specific policies.
Subscriptions purchased through Carolyn Bentley Wells can be canceled in accordance with the terms agreed upon during the initial signup process. Upon cancellation, customers will retain access to the subscription's features and content until the end of their current, already paid-for billing period.
To manage your subscription and initiate a cancellation, please refer to the specific instructions provided in your subscription confirmation email or within your account portal. This ensures a smooth process and continued access until the conclusion of your paid term.
For any inquiries regarding refunds, cancellations, or to formally submit a request, customers are directed to utilize the dedicated contact form available on the Carolyn Bentley Wells website. This centralized approach ensures that all requests are logged, tracked, and addressed efficiently.
When submitting a refund or cancellation request, please provide as much detail as possible, including your order number, the product or service in question, and the reason for your request. This information will help expedite the review process and allow us to assist you more effectively.